Welcome to ellahikes. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.
1. General
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These Terms & Conditions govern your use of the ellahikes website and any purchase made through it.
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We reserve the right to update or modify these terms at any time. Updates will be posted on this page with a revised effective date.
2. Orders & Payments
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All orders placed through our website are subject to confirmation and availability.
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We currently accept Cash on Delivery (COD) only. No online or card payments are accepted.
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By placing an order, you agree to pay the full amount in cash at the time of delivery.
3. Shipping & Delivery
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Orders are processed within 1–3 business days. Delivery times may vary based on your location.
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Delivery is carried out through trusted courier partners.
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You are responsible for providing accurate shipping details. We are not liable for delays or failed deliveries due to incorrect information.
4. Returns & Refunds
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Returns are accepted within 7 days of delivery, subject to our Return & Refund Policy.
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Refunds will be issued as store credit, replacement, or cash refund via bank transfer after inspection of returned items.
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Certain items (e.g., hygiene-sensitive or customized products) may not be eligible for return.
5. Product Information
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We strive to ensure product descriptions, images, and specifications are accurate. However, minor variations may occur.
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Prices and availability are subject to change without prior notice.
6. Limitation of Liability
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ellahikes is not responsible for indirect, incidental, or consequential damages arising from the use of our products or services.
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Our liability is limited to the value of the product purchased.
7. Intellectual Property
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All content on this website, including text, images, logos, and designs, is the property of ellahikes and protected under intellectual property laws.
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Unauthorized use, reproduction, or distribution of our content is prohibited.
8. Contact Us
For any questions about these Terms & Conditions, please contact us:
📧 Email: [email protected]